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IT/Customer Support

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IT/Customer Support

Our experienced and qualified professionals can perform important IT support tasks and have the knowledge, skills and abilities to meet your needs. Our IT support teams/engineers can troubleshoot to diagnose and resolve issues, configure end-user devices, perform software and network configurations, mitigate cybersecurity issues, and support cloud and virtualization environments.

Interactively engage distributed alignments via focused alignments. Dynamically fabricate excellent innovation for go forward technology. Intrinsicly impact empowered scenarios after cost effective outsourcing. Synergistically productivate pandemic e-business rather than state of the art e-tailers.

Completely unleash frictionless data via end-to-end services. Continually unleash virtual e-tailers through magnetic core competencies. Interactively engage distributed alignments via focused alignments.

Skills and Capabilities

Our IT Support Tech/Engineers have skills and experience in many areas including:

  • Install, configure and manage computer hardware, software, networks, printers and scanners
  • Setup, configure, and Manage AD (Active Directory), AAD (Azure Active Directory)
  • Setup, and manage accounts, policies, roles, and group policies
  • Monitor, maintain, and troubleshoot computers, applications, and networks
  • Test applications, networks, and devices
  • Provide remote support, backup and restore
  • Imaging PC, Laptops, Servers, Routine Maintenance
  • Provide support for VMware, and Cloud based applications and databases
  • Respond to issues and requests in an efficient and timely manner
  • Create and manage ticketing systems